The Ritz-Carlton, South Beach - Miami Beach

You have no choice of bed type on the Booked.net for this hotel.That's why I had a problem during the the check in describing the staff that I want king bed. Staff in check in desk is too ambitious.

Marvellous staff, lovely beach, comfy beds

I thought the pool/beach and food quality was good.

Our toilet clogged one night and left our bathroom in a poor state! I also did not enoy having a substantial amount of money pre-authorised on my credit card after check out. This is an inconvenience to travellers who need to have available funds on credit.

The hotel staff was excellent. They were ready to help in any case we need. The hotel itself located right next to the beach and we could go to the seaside in less than 3 min. We loved the hotel so much that althoug we had prepaid another hotel in orlando, we checked out one day earlier so that we could stay one more night in this perfectly nice hotel. Thanks very much to everbody who made our stay in miami unforgettable. One and only place to stay in miami beach...

The staff was very kindly all the time. Excellent Club Lounge.

Everything was great about this hotel. We had the best service ever, the staff was so friendly and professional. It's so strange to me that people complain about the staff being too nice at this hotel. After living a poor service in Spain, it's a great pleasure to be treated like that. They even have a stereo in the room for Ipod/Iphone so you can have your own party in the room. Great breakfast, super comfy beds, right in front of the ocean and close to the best clubs and restaurants in town. Loved it!!!

I loved the service and the spa experience.

I wanted a room with two beds, but was not given an option to specify that. Upon arrival at the hotel, there were not any rooms with 2 beds and we had to use a roll-away. That said, the staff was highly courteous throughout the whole process.

Best location! Big (US typical hotel size) bedrooms. Not always the case on South Beach. Sunday brunch

I love kids but not when there are too many. This was out of balance. Everything costs double and you pay for any extras....

The room style and equipments inside the room, the quality of food, swimming pool, close to the beach and the staff assistance and approach. I really admired the coffee shop. In general it is very wonderful hotel. Thanks

Only the main door entrance, the cars are very close to the main door.

the location is great, staff friendly and helpful, breakfest awesome

terrible to pay more than US$ 450 daily and have to pay US$ 40 daily to park, US$ 10 for internet, US$ 30 for a cover in the 90 degree beach or US$ just for the beach umbrella...I think this amenities should be included for guests

Amazing hotel. Great location, in the middle of everything (One Lincond Road): you don´t need a car to go to the beach, restorants, shopping.... great experience. It´s an expensive hotel, but it worth it.

Check out it´s too early and the parking it´s quite expensive (but similar price of other similar hotels in the location)

Fantastic Location and Spectacular Staff!

I have booked 2 rooms at the Hotel but there was no 2 rooms. The hotel told me only one room possible. So that I asked Hotel to cancel without penalty. Hotel had agreed it. And I cancelled it I believe your bookng.com resrevation is not reliable. How. Beleive your booking like this? I am waiting for your comment

Great hotel overall, location, friendly staff, great spa and swimming pool.

Room itself was great but was very far from elevator, quite a walk and did not have a balcony, a view on the ocean or swimming pool but just on Collins avenue. Breakfast was quite expensive (usd 50 each), being european we only had a capuccino (which was not very good) and a couple of pastries, and did not have an option for a la carte.

Perfect staff, perfect location, comfortable stay....